MPLOY & MAP FAQ'S
Q: When can I submit an application for MPLOY or MAP?
A: The application period is in December, for students who wish to apply for MPLOY or MAP the following year.
Q: How do I submit an application?
A: Applicants will need their personal email address to apply. An email address should make a good first impression, and be professional. Do not use a parent’s email address to submit an application for MOYS programs. If you do not have a personal email address, you can create a Gmail or Yahoo account at no charge. Email addresses should be professional, and may include, for example, applicant’s first and last name. Applicants (NOT PARENTS) are responsible for checking their email accounts on a regular basis.
Q: My username and password aren’t working. How do I fix it?
A: Each applicant will need to create a username and password the first time they submit an application. The username can be a combination of letters and numbers, and should be similar to the email address. Passwords should be unique and easy to remember. Passwords must contain one or more of each of the following: capital letters, lowercase letters, numbers, and special symbols or characters (!@#$%&*?). Passwords must be at least eight characters in length.
Q: Can I apply to both programs?
A: Applicants cannot apply to both programs. Applicants will be considered for ONE PROGRAM ONLY, and are not eligible to be considered for both programs. Applicants should carefully review each program before applying. For more information about the Memphis Ambassadors Program, click here. For more information about the MPLOY Youth Summer Experience, click here.
Q: I made an error on my application. How do I fix it?
A: After submitting an application for either the Memphis Ambassadors Program (MAP) or the MPLOY Youth Summer Experience, applicants can use their username and password to access their profile and update their information. After clicking “submit”, applicants WILL NOT be able to change the information on the application, but will be able to change the information on their profile. Applicants are encouraged to proofread all their personal information before submitting an application, to verify that the information submitted is true and correct.
Q: I submitted my application. What happens next?
A: After submitting an application, applicants are advised to start gathering their required documents for employment, in case they are selected for the Verification process through the Lottery.
Note: These documents are not required until an applicant is selected from the Lottery.
The required documents are as follows:
Birth Certificate: You can request a copy of your birth certificate be mailed to your home or picked up from the Health Department in the county where you were born.
Social Security Card: You can request a social security card by going to your local social security office, or by mailing your application to the US Social Security Administration. Note: Requesting a new or replacement social security card could take weeks for processing.
Photo Identification: You can get a state-issued photo identification card from your local DMV. Alternatively, you can apply for a US Passport from your local post office. Your photo identification card must include a current photo. Other acceptable forms of Photo ID are a military ID or a CURRENT school ID. No other forms of ID will be accepted.
Letter of Recommendation: You can download the MOYS Letter of Recommendation form here. School officials, administrators, or teachers are authorized to sign the Letter of Recommendation Form, and the Letter of Recommendation Form must also include the school’s official seal or stamp.
Proof of residency: Acceptable documents that prove your residency include: mortgage statement, lease agreement, utility bill, or phone/cable bill. The proof of residency document must reflect the current address where the applicant resides, and can be in the name of the parent/legal guardian. No other types of residency documents will be accepted.
Proof of education: For the Memphis Ambassadors Program (MAP), applicants must submit their most recent report card, which reflects their current GPA of 2.5 or higher. For the MPLOY Youth Summer Experience, applicants may submit a report card, progress report, or transcript for the CURRENT school year.
Q: What happens after completing my application for MAP or MPLOY?
A: The names of applicants who were able to complete and submit their applications, and are eligible residents from within the City of Memphis, will be placed in a randomized computer-generated lottery system.
Q: How does the lottery process work?
A: The randomized computer-generated lottery system assigns each eligible applicant a rank within his/her city council district, so that MAP and MPLOY will have student participants who equally represent all districts throughout the City of Memphis.
Q: How will I know the results of the lottery process?
A: The names of all applicants from the randomized computer-generated lottery will be posted online at www.cityofmemphisyouth.org.
Q: What if I don’t see my name on the list of lottery rankings?
A: If you do not see your name on the list, it could mean one or more of several things:
The address you used was outside the city. You must be a resident of the City of Memphis to qualify.
The street address could not be verified. This means the address you entered did not match the zip code or you entered an address that does not exist in the city.
You did not complete the application. All applicants who completed applications should have received a confirmation email to the email address provided.
Q: If I finished the application and received a confirmation email but my name was not included in the lottery, what happened?
A: If you submitted all of your information, and you received a completed application email, this does not mean the information entered was correct. Most likely, either the address entered was entered incorrectly or the zip code entered did not match the address. Because the applicant slots are separated by city council district, it is very important that the information entered match an address in that district.
Q: My name is on the list. Does that mean I have a job?
A: Everyone who correctly completed an application will be on the list from the randomized computer-generated lottery. Those applicants with the first-ranked numbers in each city council district will be the first ones contacted to participate in verification and interviews. Applicants who accept will be invited to the next phase of the process until every slot is filled.
Q: How will I know if I was accepted into the program?
A: Upon receiving a rank number from the randomized computer-generated lottery system, applicants are invited in rank-order to the verification process. Invitations to the verification process are sent in regular mail, email and/or phone call, beginning with the person in the first-ranked position in each district until the maximum number of positions for each open slot has been filled.
Q: What if I started an application but didn’t finish it? Can I still get in the program?
A: The application period for the upcoming year closes on a certain date. If you did not complete the application, or if you completed the application after the closing date, you may revisit your application the following year.
Q: If I receive an invitation to the verification process, does this mean I am officially in the program?
A: The verification is the next phase of the hiring process for MAP and MPLOY. The verification process does not guarantee a position.
Q: What is the verification process like?
A: The verification process is the method used to determine an applicant’s eligibility for hire. We use documentation from the verification process to confirm that the information provided in the online application meets age, location, and eligibility requirements of the programs.
Q: What will I need to complete the verification process?
A: Applicants will need to submit each of their required documents to complete the verification process (see list, above).
Q: Is there a dress code?
A: The dress code for the verification and interview is Business Attire.
Q: How are participating students grouped for MPLOY and MAP?
A: For MPLOY, participants are offered employment opportunities that are appropriate for their age and experience level. For MAP, participants are grouped according to their grade level and their city council district.
Q: I have an additional question or concern. Who can I contact?
A: You are welcome to email your additional questions or concerns to us at email@example.com. A representative from MOYS will respond to you shortly.